Customer Care
Built to last and designed for daily use. Here's how to keep your stoneware in its best condition. Follow these simple tips to keep your plates and bowls looking their best
Got questions?
See below everything you need to know
Frequently asked questions and suggestions
Is the Pottery food safe?
Yes. All our pottery and glazes are food safe and waterproof
Can I put my stoneware in the dishwasher?
Yes! Our stoneware is dishwasher safe. If you choose to use a dishwasher, ensure that the pieces are spaced apart to prevent them from knocking against each other
Hand-washing recommended but dishwasher is okay too!
Hand-washing with warm, soapy water and a soft sponge is the best way to care for your stoneware. While dishwasher use is fine, avoiding harsh scrubbers will help preserve the glaze and extend the life of your pieces
Can I use my products in the oven and microwave?
We advise our customers to avoid oven and microwave use for longevity of the product
Avoid cutting with metal utensils
To keep your pieces looking beautiful, we'd recommend using a chopping board rather than cutting directly on the surface - Cutting directly on stoneware can damage the table wear and knives.